While on vacation recently, I realized how closely to the edge of burn-out I have actually come. I commonly spend 1-3 hours a day going over chart messages, labs, refill requests, etc. and I can no longer afford to give that time away. If I continue to push and my health breaks, I’m not of use to anyone. I’ve decided to make changes that will allow me to work less and support my well-being so that I can continue working another 5 years. Hopefully that is a goal you can support!
We are revising the space on the south side of the building that will allow me a small front office, a treatment room, and an area for providing IV’s. We will rent out my current office space. Monday through Thursday I will see patients with 1 receptionist/medical assistant, and Friday +/- Saturday an IV nurse with a receptionist will use the space.
In order for one support person to manage we will no longer offer drawing blood. The current number of phone messages and refill requests that we are able to handle will be greatly limited. It will be essential to organize your prescription refills, requests, and needs to be handled at visits, or you may have to wait till you can get an appointment to take care of it (I will have fewer appointment slots). When you refill your medications, look at the number of refills remaining. If there are none, you need to call us so you will be able to get an appointment in time to get your refills. Phone requests, filling out forms, writing for IV orders, obtaining prior authorizations for medications, and letters requested outside of a visit will be handled only if there is time available and will require a credit card to cover my time.
If you request email correspondence or medications prescribed outside of a visit, you will need to provide a credit card on file to cover the charge (usually $10 for 1 or 2 prescriptions of $30-$75 for email, depending on the time ), or you can schedule regular visits and have the medications prescribed or questions answered at the visits.
A common frustration that consumes my time is people who were given a lab order with a time frame and/or a visit recommended to follow up or go over the labs. Then months after, they call to request a refill at no charge, when they haven’t done their part – sometimes after I have written for labs 3 or 4 times! These are the type of instances that will engender a charge for a refill, and if that continues, may require the patient to find a new doctor. Sometimes it seems as though some consider us to be an eternal free refill service or request refills when it has been far too long since being seen. Please refrain from calling to request a specific test or new medication when I have absolutely no history or evaluation to know what’s appropriate.
We will be gradually instituting these changes as we approach our projected move to the new space August 3. Thank you for understanding the need to make these changes, so that I can continue to be there for you!
Shirley Hartman M.D
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At Mandarin Wellness Center, Dr. Hartman and her team have your best interest in mind. We customize our treatment to your health needs, integrating western medicine and holistic/natural treatments for healthy living.
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We offer lifestyle, integrative medicine for healthy living.
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Primary Care
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Acupuncture
Acupuncture involves the insertion of very thin needles through your skin at strategic points on your body. A key component of traditional Chinese medicine.
Integrative Health
We offer an approach to care that seeks to integrate the best of Western scientific medicine with a broader understanding of the nature of illness, healing and wellness. ... The care addresses the whole person, including body, mind, and spirit in the context of community.
Nutrition
As a lifestyle physician, we treat dietary diseases with diet using food as medicine and adding complementary needed treatment.
Happy clients
Her knowledge and experience...borrowing from many different disciplines, are off the charts. She is a living, walking, WORKING saint.
If you are fortunate enough to be one of her patients then you already know.
Steven I.
Dr. Shirley Hartman is without question, a true visionary. She has a compassion for her patients I never knew existed. She's an "angel unaware" & I'm blessed to have found her. From the bottom of my heart, thank you Dr. Hartman.
Jeff B.
The staff and Dr. Hartman are the most caring and compassionate people I have ever met. They truly care about what is best for their patients and recognize them by face. They become a part of your family...
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Healthy Eating
There are many ways to eat healthy and use food as medicine. Our bodies are designed to use food and the nutrients and vitamins in food to build a strong immune system.
The foundation of a healthy diet is 5 – 9 servings of vegetables and fruits a day. A serving is ½ cup, 1 piece of fruit, or what will fit in your hand. If you want a visual, figure that ½ of your plate should be vegetables, ¼ should be starch, and ¼ should be a lean meat or protein…read full report here
The ketogenic diet is a very low–carb, high-fat diet that shares many similarities with the Atkins and low–carb diets. It involves drastically reducing carbohydrate intake and replacing it with fat. This reduction in carbs puts your body into a metabolic state called ketosis. Read full report here
An elimination diet, also known as exclusion diet is a diagnostic procedure used to identify foods that an individual cannot consume without adverse effects. Adverse effects may be due to food allergy, food intolerance, other physiological mechanisms (such as metabolic or toxins), or a combination of these. Read full report here
There are many ways to eat healthy and use food as medicine. Our bodies are designed to use food and the nutrients and vitamins in food to build a strong immune system. Read full report here
